"Parabola gave us all the help and support we could have asked for and made it seem easy."

Denise Saunders - Financial Director
Elysee Cosmetics Ltd

Support Parabola as your eBusiness partner

Our clients find that our support is proactive. Our team is approachable and reactive. When you request support you can expect to talk directly to the appropriate developer rather than a helpdesk. This is possible because we are a small stable team.

Initial support costs for a project are generally included in our estimates. For ongoing support, we can provide tailored support contracts to suit your needs. This can range from simply being available for support on a time and materials basis, to a full monthly support package provided at fixed cost.

Our support services include:

Database administration
Web server administration
Implementation of manufacturers patches and security fixes
Response to a support call discussion, investigation, impact assessment, agreement on action, actions, report and monitor results.
Logging of known issues and prioritisation